Shipping policy

Last updated: December 7, 2024

At ALMIR REIS ARTE, we offer both digital and physical artworks. Please review the shipping and delivery details below, tailored to each product type.

Digital Artwork Delivery

  • Order Confirmation: After completing your purchase, you will receive an order confirmation email as proof of your transaction.
  • Delivery Timeframe: Your high-resolution digital file will be delivered to the email address provided during checkout within 24 hours of payment confirmation.
  • File Format: Digital files are provided in high-resolution formats (e.g., JPEG, PNG, or TIFF) and are ready for printing according to the specifications on the product page.
  • Printing License: You are granted the right to print one (1) physical copy of the digital artwork for personal use. For additional prints or commercial purposes, contact us for a license extension.

Physical Artwork Shipping

  • Shipping Locations: We ship physical artworks globally. Delivery times and costs depend on your location and chosen shipping method, which will be calculated during checkout.
  • Processing Time: Orders are typically processed within 3-5 business days. Delivery time will vary depending on your location.
  • Tracking Information: Once your physical artwork has been shipped, you will receive an email with tracking details to monitor your shipment's progress.

Failed Delivery

For digital products:

  • Check your spam or junk folder if you haven’t received your download link within 24 hours.
  • Ensure the email address provided during checkout is correct.
  • If the issue persists, contact us at support@almirreis.com for assistance.

For physical products:

  • Ensure the shipping address provided during checkout is correct.
  • If your package is delayed or lost, reach out to our support team to investigate further.

Customer Support

For any questions or concerns regarding delivery, printing, or shipping, please contact us at:
Email: support@almirreis.com
We’re here to assist you and ensure your experience with ALMIR REIS ARTE exceeds your expectations.